Privacy Policy

EZOM.APP

Effective Date: 13/06/2021

This privacy policy discloses the types of information we gather, how We use it and how to correct or change it. Our Privacy Policy available on this website explains how Your personal information is collected and managed in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Collection of Information

What personal information we collect

EZOM APP collects personally identifiable information when You register on Our site. The information collected may include any of the following: email, name, IP address, browser information, address, billing address. Any comments or questions You submit are recorded as well. When entering EZOM APP’s site, information may be collected about previous sites the person has viewed.

How we use the information collected

The goal of collecting customer and viewer information is to create a friendlier, smooth, efficient, safe and customized experience while working with EZOM APP. Personal information submitted at the time of registration may be used by EZOM APP for the marketing and promotion of EZOM APP products that We feel may be of interest to You.

We do not disclose your information to third parties

We take your privacy seriously. EZOM APP will not share your information with third parties.

Other information

By submitting personal information to Us or using Our site, You agree that We may collect and use such personal information in accordance with Our privacy policy or as permitted by law. If You do not agree with these terms, do not provide any personal information to us. If You refuse or withdraw consent, or do not provide Us with any necessary personal information, We may not be able to provide You with service.

Removal from our Database

To request removal from the database, simply contact Us and We will be happy to remove your information immediately. Every email sent to You from EZOM APP will also include a link to remove your email address from the mail server. If You request that We modify or remove all of your personal information, We will promptly do so, to the extent possible. Once your personal information has been removed You will not be able to use our services unless You re-register.

Changing of personal information

You may edit your personal information at any time by clicking on the "My Account" tab when You are signed in to EZOM APP. All information may be changed including address, credit card information, billing address, email and more. The new information will be updated in Our system and used in the collection of information when visiting EZOM APP.

Buyer Information

When You use EZOM APP, your buyer information will download into your EZOM APP Account and some of these information may be considered Personal Information. For example, Name, Address, Email and Phone Number are considered personal information. EZOM APP do not disclose such personal information to any 3rd party, unless authorized by You ahead of time or as part of your normal operations in using EZOM APP software. For example, "Personal Information" may be passed to any shipping carrier in creating a shipping label or used to automate the inventory management systems or exported to 3rd party accounting software when You link such software to EZOM APP. Outside of such mechanisms, EZOM APP do not disclose Buyer Personal Information to any 3rd party.

Use of Your Information and Material

We appreciate any suggestions (“unsolicited ideas”) you may have regarding ways in which this website may be improved or materials which may be added to this website. Any unsolicited ideas that you submit will not be regarded as confidential and will become the property of EZOM APP. EZOM APP may use, reproduce, disclose, publish, modify, adapt, and transmit them to others without restriction or any obligation to compensate you. Upon purchasing services/items/goods online, You will receive servicing emails confirming details of your purchase.

Buyer Information Retention

Buyer Personal Identifying Information may be removed at your request or may be removed when the license EZOM APP operates under access certain platforms forces EZOM APP to remove them under specific conditions (age of order, etc). When You close your EZOM APP Account, buyer information is removed soon after the account closure and is not recoverable. You can also request EZOM APP to remove buyer information while your account is still open, subject to reasonable fees per request.

Notification of Information Breach

EZOM APP will notify account owner if we discover breach of personal information, either your own information, or your buyer's personal identifiable information. EZOM APP may also notify e-commerce platform of such information breach. However, it is up to you to notify buyers on any information breach.

Subpoenas and Law Enforcement Requests

The above policy of not disclosing personal information do not apply if EZOM APP is subject to any subpoena and government power to disclose information to law enforcement and or other government agency. Under such situations EZOM APP may be forced to pass personal information to government agencies. In such cases while we attempt to provide prior notice to our users, we may not be able to do so under all cases.

Cookies

We use two types of cookies on this website. These are session cookies and permanent cookies.

Session Cookies

Session cookies are only used to let Our site know that You are the same person wherever You go on our site during a session. For example, if You put a product in your cart and go to check out, We need to know that it is you on the checkout page and you have ordered that service or product.

Upon closing your browser, the session cookie set by this website is destroyed and no personal information is maintained which might identify you should you visit our website at a later date. ​Session cookies are short-lived, are used only during a browsing session, and expire when You quit your browser.

Permanent Cookies

To enable Us to recognise each time your browser visits Our website it downloads a cookie onto your hard drive. Through the use of the cookie, we are able to:

(a) recognise your browser each time it visits our site; and

(b) track which pages you visit while at our site.

We may use this information to build a consumer profile about you, which may allow it to tailor offers or marketing material that may be of interest to You. As with all of your personal information, We will not provide this to third parties without your consent, except where:

(a) such disclosure is permitted under the Privacy Act 1988;

(b) We are required by law to disclose information to third parties; or

(c) We have outsourced some internal functions to third parties, for example data warehousing companies, mail houses or contractors that carry out administrative functions on their behalf.

To protect Amazon data

At EzOM APP, we are committed to protecting the privacy of our customers and their data, including any data collected from Amazon. This privacy policy outlines how we collect, process, store, use, share, and dispose of Amazon data.

Collection of Amazon Data: We collect Amazon data in order to provide our services to customers, including order fulfillment and customer service. This data may include customer names, addresses, phone numbers, email addresses, order information, and payment information. We collect this data through secure connections to Amazon's systems.

Processing of Amazon Data: We process Amazon data in order to provide our services to customers. This includes processing orders, providing customer service, and improving our services. We also use Amazon data to communicate with customers and to comply with legal and regulatory requirements.

Storage of Amazon Data: We store Amazon data in secure data centers located around the world. We use industry-standard encryption algorithms, such as Advanced Encryption Standard (AES) with 256-bit key size, to encrypt sensitive data while it is stored on disk. We take appropriate measures to protect Amazon data from unauthorized access, alteration, disclosure, or destruction.

Sharing of Amazon Data: We may share Amazon data with third-party service providers who help us provide our services, such as payment processors and shipping carriers. We may also share Amazon data with law enforcement or regulatory agencies if required by law.

Disposal of Amazon Data: We dispose of Amazon data securely and permanently when it is no longer necessary for us to retain it for legal or business purposes.

Your Rights: You have the right to access, correct, and delete your Amazon data that we have collected. You also have the right to object to the processing of your Amazon data and to request that we restrict the processing of your Amazon data.

Changes to this Privacy Policy: We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this privacy policy by posting the updated policy on our website or by other means.

If you have any questions about our privacy policy or the processing of your Amazon data, please contact us at hello@ezom.app.

Questions, comments, concerns

All questions, comments and concerns please contact us via hello@ezom.app. You will receive an answer as soon as possible.